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FAQs
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How does Charlie AI work?
Charlie AI uses proprietary language models built specifically for sales conversations.
What makes Charlie different from a regular chatbot?
Unlike basic chatbots, Charlie engages in natural conversations, qualifies leads, books appointments, and follows up indefinitely across multiple channels (SMS, iMessage, Instagram/Facebook DMs, WhatsApp, email, and voice).
How long to launch, and will it disrupt us?
Implementation typically takes 1-2 weeks. Charlie can work alongside your existing processes during transition, so there's minimal disruption. If you need A2P verification for SMS, add 1-2 weeks to the timeline.
What support do we get?
Charlie provides "white-glove" service including personalized onboarding, dedicated account management, regular optimization calls, 24/7 support, and continuous training. Implementation is fully done-for-you.
How will we know it’s working?
You get real-time dashboards, weekly performance reports, and detailed analytics on connect rates, booking rates, and conversion metrics. The team provides ongoing optimization and regular check-ins.
What does it cost and when do we see ROI?
Core pricing starts at $2,000/month (with discounts available). Most clients see ROI within 3-6 months through increased appointment bookings and reduced need for human setters. You're essentially replacing multiple VAs or setters with one AI system.
What kind of results are other businesses seeing?
Clients typically see 30-50% increases in qualified appointments. For example, one client went 198 booked appointments from 674 leads (nearly 30% conversion rate). Charlie maintains 70-80% show rates through strategic nurture sequences.